Shipping
FREE SHIPPING (USA only):
Spend $75 or more on transfers and supplies, and your order ships FREE no code needed, no gimmicks. Just one more way we help you get crafty without the extra cost.
Need it sooner?
No problem! At checkout, you’ll see express shipping options, including next-business day delivery for those "I-need-it-now" projects.
Shipping to Canada:
We currently do not offer free shipping to Canada. All Canadian orders
will have shipping rates calculated at checkout based on weight and
destination. Customer will be responsible for any duties or taxes imposed by Canadian Customs. If orders are refused and returned due to clearance issues - No refunds shall be issued.
Processing Times:
We aim to ship all orders same or next business day if placed by 2 PM EST. During high-volume periods, please allow up to 2–3 business days. Orders with expedited shipping or "Jump the Line" status always get priority handling.
Tracking Your Order:
Once your order ships, we’ll send you a tracking number by email. Please allow up to 24–48 hours for tracking to update depending on the carrier.
Refunds & Reprints
We’re here to make sure you love what you ordered and we stand behind every transfer we print.
Quality Issues?
If there’s a print quality or adhesion problem with your transfer, we’ll gladly reprint it free of charge. Just contact us within 45 days of
eceiving your order, and we’ll make it right.
Important Note:
If the file you uploaded was low resolution (blurry, pixelated, or incorrectly sized), we cannot reprint the transfer without a new, print-ready file. Be sure to check our File Guidelines before uploading!
Need a Refund or Reprint for Another Reason?
We get it—things happen. Just email us with your order details and the reason for your request. All non-print-related refunds or reprints must be approved by management. We're always happy to work with you on a solution.
Contact Us
Questions? Concerns? Need help tracking your order or submitting a reprint request?
Reach out anytime at crafty@getcrafty.com - we’re here to help!